TERRIBLE Service

If you ever need assistance from FNB to alter or rectify anything. Your only solution is to close your account and then open a new one. I went to the Bayside branch to try resolve some problems and by the end of our very long visit there and having almost every employee trying to help, it turned out to be a waste of time. Trying to contact my Private Banker proved to be very challenging, ignoring you seems to be the go to and only after a lot of persistence ( Calls, Messages and eMails ) you might get a response. Not that they will have any idea what to do or how to solve problems. You know, when you leave things for weeks at a time before you try again, hoping that your personal banker has hopefully died so someone new may answer the call or mail. I'm now resorting to Hello Peter in the hope that someone who cares will contact me, so I'm not forced to close my account.