Terrible Service

FNB did not process debit orders for the 25th Dec, probably have a system. instead of calling customers to rectify and reprocess the debit orders and rectify the situation your account is put into arrears and you just a message advising g that… Have ever tried calling the call center to rectify… been trying for 2 hours cannot get through to anyone…. On hold forever and then just goes to rate the call… terrible terrible customer experience and service