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Poello M

1 reviews | Active since Oct 2018

25 Jun 2019, 19:55

TERRIBLE SERVICE

I WILL LIKE TO COMPLAIN ABOUT FNB INSURANCE,ESPECIALLY THE LADY BY THE NAME OF ELIZAINE ABDULLA.SHE IS SO UNPROFESSIONAL AND FULL OF LIES. I HAVE PUT A CLAIM ON THE 18 JUNE 2019 FOR POWER SURGE ON MY TV,UP TO NOW NOTHING HAS EVER HAPPENED.I CALLED TO MAKE A FOLLOW UP AND REQUEST A PROGRESS BUT NOTHING IS HAPPENING.SHE KEEPS ON PROMISING TO GET BACK TO ME BUT IT DOESNT HAPPEN.FUNNY ENOUGH I HAVE MORE THAN THREE PRODUCTS WITH THE SAME FNB INSURANCE THAT IS MISTREATING ME.I DO NOT KNOW WHAT TO DO ANYMORE WITH THIS FNB.I HAVE CARS,HOUSE AND CONTENTS ON THE SAME COVER,MY ACCOUNTS ARE WITH THEM BUT THAT MEANS NOTHING.I DON'T WANT TO MOVE OVER TO ANOTHER COMPANY BUT THIS BEHAVIOR OF CONSULTANTS AND BAD TENDENCIES ARE FORCING US OUT OF OTHER COMPANIES.HOPEFULY THIS WILL PUSH SOME GUYS TO DO WHAT THEY ARE HIRED FOR,MY NUMBER IS *** FOR MORE.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jun 2019, 09:00
Official
Good Day Thulare Marebele
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***