NM
Nazeefah M
1 reviews | Active since Jul 2018
21 Jun 2019, 09:47
Terrible service
Have been trying to contact FNB since yesterday.
I have had my phone break and saw that I have a preapproved loan for r400 which is just enough to repair my phone. However, I cannot get loan because i dont have a phone for my banking app.
I tried chatting with fnb yesterday, no response. Tried calling and was bounced around. Please contact me on my email address. I will be checking all day. Its urgent.
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Replies (1)
FNB (First National Bank)'s replyOfficial
21 Jun 2019, 11:19Good day Nazeefah Motala,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
**********
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
**********
FNB (First National Bank)'s reply21 Jun 2019, 11:19
Official
Good day Nazeefah Motala,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
**********
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
**********