Terrible Service

<p>I Response to my last Post, FNB Private Bank has not provided any feedback on on the matter. They said they would investigate and get back to me which did not happen, not even my banker tried to call, he seems not to take matters seriously. after being told to courier the documents, I asked why I should pay if my banker is meant to also come to me?? He said he needs to ask for permission. He responded hours later to ask for a time, I said 10am. He confirmed that the time was fine. this morning he said he will be a few minutes late, only to arrive 30mins late, didnt look apologetic and I indicated to him that I was not impressed and that his approach to anything since I have interacted with him is always very casual. I dont think thi is the service private clients should tolerate, if FNB can not give good service, then I might as well move to the next ban****!!</p>