Terrible service

I dont even want to give one star. Gave FNB one last shot, but to my disappointment again. I app**** for a cresit card while ago, got decline, fair enough. Standard bank approved same day and 3 days later i had my card. Wanted to move all my stuff over to standard bank, then suddenly fnb asked me again for all my documentation, almost 2 weeks ago. Heard nothing. After laying a complaint i goy contacted and said they see i did send everything will give me feedback. Now i get an email i must send new payslips so they can start application. But when i was asked for it that same day i did send everything. But because they ONLY NOW want to start working on it i have to send new ones so it can correspond with their dates... No thanks i did send all when was asked. The fault was not with me, if they did it when they where supposed to all stuff would be in order asit was the "new payslips" then. Its now old because they never did it when said. No thanks, just made me more sure to move banks and so will my husband with business account and private client.