Terrible Service
On Saturday i logged into my online profile and wanted to see the available credit on my credit card it showed R469. Today i went and wanted to use it and it declined insufficient funds. Fnb i felt like an idiot as to why tell me Saturday i have the credit available and then decline me by taking it away. i am thinking of not using it anymore paying this finished and rather going to a different bank. A bank who would appreciate their clients.
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FNB (First National Bank)'s replyOfficial
06 May 2019, 14:27 Good Day,
We would like to sincerely apologize for all the inconvenience caused. A follow up to the relevant department has been logged for urgent assistance on complaint ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
We would like to sincerely apologize for all the inconvenience caused. A follow up to the relevant department has been logged for urgent assistance on complaint ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply06 May 2019, 14:27
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. A follow up to the relevant department has been logged for urgent assistance on complaint ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
We would like to sincerely apologize for all the inconvenience caused. A follow up to the relevant department has been logged for urgent assistance on complaint ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)