RT
Richard T
1 reviews | Active since Apr 2019
24 Apr 2019, 12:25
Terrible service!!!
I am extremely irritated with FNB. Their customer service is appalling!!! I am overseas and I am no longer receiving OTPs. I emailed FNB 3 times over 3 weeks ago and no one has bothered to get back to me. What is the point of banking with them if they couldn't be bothered about their customers. I am seriously considering changing banks.
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Replies (1)
FNB (First National Bank)'s replyOfficial
24 Apr 2019, 13:16Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply24 Apr 2019, 13:16
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards,
Hello Peter Complaints Team
***