1 reviews | Active since Jun 2017

07 Jun 2017, 17:07

Terrible service

<p>I have loaded airtime on both my mtn numbers from online banking the money was deducted, I have logged multiple calls but still no money on phone, not even a response. </p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2017, 08:52
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)

's update24 Jul 2017, 14:08
Reviewer Update

Stop placating me and get it fixed it is now the 5th call im logging, I will continue to do so until all my monies are refunded to me.