DP
Darryl P

1 reviews | Active since May 2016

25 Mar 2021, 09:08

Terrible Service

I have requested the addition of a trading as name to my business account on 05 March 2021. To date it has gone backwards and forwards with me having to call FNB each day since. Each time its something new and takes 3 days to resolve. Really Shocking .

0
Replies (2)
DP
Darryl P's update30 Mar 2021, 07:57
Reviewer Update
Still no feedback, absolutely terrible service. I will have to call the business desk again for an update which they will advise that it will be escalated and take 3 days. Going around in circles with FNB.
DP
Darryl P's update30 Mar 2021, 15:23
Reviewer Update
My above feedback was spot on. The first time I called today 30/03/2021 at 15h00 Lebogang advised that it cant be done. Shocking....I told her to please look at the call before making an assumption. Thereafter I wanted to speak to supervisor, the call was transferred and then dropped. Pathetic