ZM
Zimisele M

1 reviews | Active since Apr 2014

01 Aug 2018, 11:12

Terrible Service

I sent my debit card dispute form to FNB on 25.06.2018, got a reference for it to confirm that it was recieved ( ********** 5_ ********** 10). To date, I have not received any feedback . This is stressing, every time I always struggle when I send a dispute to FNB. Their system is totally frustrating nevertheless their lack of communications

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Aug 2018, 11:25
Official

Good Day Zimisele ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to your banker to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***