1 reviews | Active since Jul 2018
Terrible service
I am absolutely appalled by the service of my current bank. I am and have been a client of FNB for over 10 years and last week for the first time tried to apply for a cell contract with them and it was disaster. The lady was so unhelpful and said my application was denied and I must call transunion and check with them about my credit score. I actually did check with them and my score is fine without no disputes. I am thinking of changing my bank account for the first time. I have been reading the complaints about this service and I am shocked.
Good day Sunitha Pillay,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Connect for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Sunitha Pillay,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Connect for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)