PJ
Prinsloo J

1 reviews | Active since Jul 2011

15 May 2015, 13:40

Terrible Service!!!

Good day,<br> <br> I recently had a dispute regarding my FNB cheque account that was eventually resolved. The resolution was to close my current cheque account, and then some one would phone me to open another cheque account as it was never my intention to leave FNB. No one ever got back to me!!! So I decided to apply online for another cheque account, only to find out that I am not allowed to open one for 3 Months and then only after I have opened a regular account!!!!<br> <br> What the hell?!?!?! Terrible communication and terrible service!! Sort it out. NOW please.<br> <br> FNB messed up not me. Now fix it!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 May 2015, 14:25
Official
Hello prinsloovj,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 684392.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)