RB
Rose B

1 reviews | Active since Jul 2014

14 May 2015, 07:48

Terrible Service

Must i call you guys everyday for one query and still not get assisted. I have been promised to be called back everyday since Tuesday. If i don' get a call back today i really don't know. I can't be wasting my airtime for such nonsense. Whoever calls me back must know how to do their job.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 May 2015, 11:21
Official
Hello RoseMo,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 683124.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)