YI
Yumnah I

1 reviews | Active since Sept 2013

03 Apr 2018, 08:27

Terrible service

Very disappointed on FNB. Been calling them since last week and waited an hour and a half on the phone but to no avail. Called again and waited another hour and this morning again waited so long and still nothing and here I need to reverse funds immediately. Call me back because this is ridiculous.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Apr 2018, 11:02
Official

Good day Yumnah,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

*** (option one)