TM
Thabiso M

1 reviews | Active since Apr 2017

02 May 2017, 15:59

Terrible Service

<p>The service at FNB is really terrible i am still waiting for my credit card after weeks of signing qoutations and qoutations, and waiting to get switched but they have apperently lost all the paperwork and i am back to square one. This is the most abhoring service i have ever seen. This is really disturbing do not whether to move foward or switch to another more effecient bank. Uselesssssssssssssssssssssssss.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2017, 16:40
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)