1 reviews | Active since Dec 2017
Terrible service
I have just experienced the worst service from the FNB personal loans Department. I app**** for a personal loan and got a call from one of their agents at 10:23 advising me my application has been declined as transunion confirmed im under debt review. This is impossible so i call transunion only to be advised that i have a clear credit record. What the hell is going on? I call FNB back and no one can help me, im being passed from one agent to another!This is ridiculous service!!! Definitely considering changing banks after this ordeal.
Good day Megan***88,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Megan***88,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)