MC
Monita C

1 reviews | Active since Mar 2013

26 Jan 2018, 10:25

Terrible service

I am extremely irritated by the fact that I have had an account with FNB more than 10 years ago which was a credit card so I don't understand why my details regarding that is still on the records. I am not in favour of that at all and I want my name removed immediately! I have one loan with Wesbank Cashpower but this is ridiculous regarding the credit card!

Sort this matter out immediately!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jan 2018, 11:00
Official

Hello Monirta ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***