1 reviews | Active since Apr 2017
Terrible Service
<p>We opened an account long ago and we submitted all required documents and last week Friday we were promised that the account will be ready out sponsor now wants to withdraw the funding due to such a delay. We deposited R100 today to check if the account is working and it is working but at the branch they said they cant give us the bank statement because the account its not activated. This so stressing now we are a non profit organisation and we really need the funders money we dont want the FNB account problem do make us to lose this change. </p>
Good day Mr. ThabisoMadonsela
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Mr. ThabisoMadonsela
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***