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rubendran G

1 reviews | Active since Oct 2010

05 Dec 2017, 15:56

Terrible Service

It's been well over 2 months now and i have still not received my new premium cheque card. FNB is still debiting my account when i dont even have the card. From my point of view this is *****. FNB could not have the decency of making arrangements to get me my card. This is the WORST BANK EVER to deal with. Absolutely no support. I just cant wait to change my bank.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Dec 2017, 08:21
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)