Terrible Service

<p>Dear FNB, </p> <p>I write this review whilst sitting in your Durban head office waiting to be assisted to no avail! </p> <p>Ahead of my trip To Europe, I did what any person should do given the recent minister reshuffle and ordered forex on 31st March, for collection on the 4th of April. It is 11:45 am on the 5th of April and still.....NO FOREX. </p> <p>I have called in to the forex division and waited a total of 55mins waiting to speak to someone to help.....and I'm yet to speak to a person on the other end of the line. I've called my private banker numerous times, she's tried to help but guess what...also can't get a hold of the forex department. I've been at the bank for a total of 2 hours, they've tried to get a hold of the forex department...GUESS WHAT...no response from forex! </p> <p> </p> <p>I leave on 7th April and expect to get my Euro's...won't hold my breath though. </p> <p>Absolute dismal service! OFF TO INVESTEC WE GO!</p>