1 reviews | Active since Mar 2017

09 Mar 2017, 12:11

terrible service

<p>my card was ****** or replaced and they rented cars with my account, i never received the notifications and now the police came to my workplace asking questions about me renting cars and removing tracker devices on them. well since the police knew that i wasnt the one who took the cars, and said they will investigate. FNB has got a ****** nerve to call me that i owe them 2500.... for what? *** bank!</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Mar 2017, 13:35
Official

Good day Ms. itumeleng-tumie-morole

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***

's update09 Jun 2017, 12:01
Reviewer Update

still nothing in my account, i want my money back that rented those cars out. i want my money back. i have given them enough time but i cant find my account online . nothing. i need to use that money soon and im currently broke.