1 reviews | Active since Feb 2017
Terrible Service
<p>I have always recieved excellent service from fnb until this morning I dealt with Serisha Govender. She had no customer service what so ever and spoke to me as though I am her friend and not a client. It is Ridiculous! Her attitude was so shocking and if this is how FNB allows their advisors to treat clients, it is shocking.</p> <p>I then spoke to Orateng and she sorted my query within seconds, thats the reason I will always promote FNB and stay with them because of people like Orateng, keep shining and thank you so much! </p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)