1 reviews | Active since Nov 2011
Terrible service!
<p>Worst bankinbg service I have ever experienced! They cant address my eBucks query, they just ignore me all the time. Now i try do an online purchase and cant get my one time password... call support and AFTER giving all my contact details the call drops, but FNB doesnt even have the decency to phone me bac**** tried using the FNB App to call, does not work!! Even on my WiFi connection! </p> <p> </p> <p>NOTHING WORKS!!! They want me to Upgrade to a Private Client, but they cant even do the basics when it comes to banking!</p> <p> </p> <p>Think I will just move all my debits and and salary back to Standard Bank where I never had a single issue!</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)