WW
Wayne W

1 reviews | Active since Nov 2012

11 Oct 2016, 10:03

Terrible Service

<p>I have been a Client of Fnb Connect For about 4 -5 months now in that time I have sat with out</p> <p>a mobile network for 5 days. On three seperate Occansions and when that happens you can not even get hold of the helpdesk. You have to email the support and takes more than half the day to answer your mail.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2016, 14:23
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)