Terrible Service

<p>Bought a laptop fgrom FNB and when it was delivered it had the wrong OS on it. Called them they said would replace it and yet again had wrong OS on it. Then FNB asked didn't I getr the CD i can just upload it. Well NO I didn.t get a CD so they undertook to send someone to load the correct one. Little while down the line guess what software problems as OS not loaded properly, send someone out to load it yet again.</p> <p> </p> <p>Now the OS system crashes and thinking ok FNB ADVERTISES a 2 year collect and return warranty let me send it in, then i get a quote for reloading the OS and Courier fees.</p> <p> </p> <p>Where is the 2 year collect and return warranty no where in the terms and conditions does it say that you wilkl be charged for out of warranty repair courier !!!!! Furtehr it may be out of warranty but your product OS was faulty from day 1.</p> <p> </p> <p>Terrible service would not recommend anyone getting a smart device from FNB.</p> <p> </p> <p>False advertising as well in realtion their colelct and return warranty !!!!!!!!!!!!!!!</p>