LM
Lutendo M

1 reviews | Active since May 2014

01 Aug 2016, 07:59

Terrible Service

<p>You charge us an arm and a leg for services I don't even use. When was the last time you saw my account withdrawing money let alone from an fnb atm? Then you decide to send me sms's because you've charged me R2000+ for who knows what. I will not pay it and I am closinf this account. You're crazy.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Aug 2016, 10:45
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint 982756

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)