Terrible Service! 10 Weeks to adjust an overdraft facility?
<p>When FNB announced their annual eBuck rules change about 3 months ago, I immediately started the process of increasing my overdraft facility (to a level well below that which I qualify for). There is no problem with my credit rating or anything, yet they have dragged their heals for 10 weeks, with still no result. This is a "Private Clients" package, yet it is the worst banking service I have ever experienced.</p>
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint **********
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day
Please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint **********
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)