TERRIBLE REFUND SERVICE FROM E-BUCK TRAVEL AND ****ED BUSINESS MODEL

DO NOT BOOK A FLIGHT TICKET VIA FNB E-BUCKS TRAVEL. What types of people are you? How do you guys do business exactly? Listen here, I want my R4468 refund for a plane I did not get on. How can you make your secondary target market suffer like this? I have been told by the E-bucks travel team that they have to wait for SAA to refund my money before they can give it to me. How ****ed up is that? Not that I am comparing, but why isn't Shoprite saying oh no wait for Pioneer Foods to refund me before I can give you your money back when/if you return maybe an expired liquid fruit juice? E-bucks travel, your business model is ****ed. Your primary target market is ****ing the secondary one and you know what's gonna happen, FNB will lose clients, E-bucks travel will lose clients, but your so-called primary target market will continue making sales and continue selling flight tickets. There are so many reputable banks people can go to, but with flights, we know some other airline are ****ed - I'm not gonna mention names, so people will always go to SAA and other reputable ones.

How can you tell me you have to wait for SAA to give the money back before you can refund it back to me? YOUR BUSINESS MODEL IS ****ED AND I WANT MY MONEY BACK.