RS
Ryan S
1 reviews | Active since Jul 2015
08 Jan 2025, 12:07
Terrible Private Client Service
FNB sells the private client product as a convenient way to bank without any hassles, yet I have been struggling to contact my private banker or get any adequate assistance/service from their call center. Will not advise their Private Client product, its just another way to squeeze extra cash out of you.
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Ryan S's updateReviewer Update
10 Jan 2025, 15:20Update to my previous post. Still no joy from FNB. This is my second time upgrading to private clients. The last time I downgraded due to poor service and it seems like I will be doing that again. You are promised a private advisor who is suppose to provide you with the best service but the service is no different from their Premier account. Infact, I also have an account with SA's 'blue flag bank' and I recieve much better service from them while only having a Prestige Banking Account compared to a so called 'Private Client' account with FNB. So my advise, DO NOT UPGRADE TO PRIVATE CLIENTS IF OFFERED
RS
Ryan S's update10 Jan 2025, 15:20
Reviewer Update
Update to my previous post. Still no joy from FNB. This is my second time upgrading to private clients. The last time I downgraded due to poor service and it seems like I will be doing that again. You are promised a private advisor who is suppose to provide you with the best service but the service is no different from their Premier account. Infact, I also have an account with SA's 'blue flag bank' and I recieve much better service from them while only having a Prestige Banking Account compared to a so called 'Private Client' account with FNB. So my advise, DO NOT UPGRADE TO PRIVATE CLIENTS IF OFFERED