Terrible private client received

<p>So I have been with #FNB for over 10 years an I cannot begin to explain the **** service I have been receiving of late from my so called "private banker". I had actually been an advocate for #FNB but I may have changed my mind. It all started during their recent KYC campaign where without any notice my account got frozen whilst I was travel on business (for just over a week). Here I was thinking because I have a private banker it wouldn't be a problem, but little did I know that I pay for that service for nothing. She was soo unhelpful and unapologetic about it. When I told her I wanted to close my account, she made me feel like #FNB doesn't give a **** about a a client like myself.</p> <p> </p> <p>I heard you guys at #HelloPeter assist in ensuring service delivery and I hope this will send a strong message of dissatisfaction to #FNB. I really don't want to go into detail about my awful experience, but I wanted to make sure I put it on record.</p> <p> </p> <p>#Mdu</p>