Terrible pricing and service from FNB.

Just called FNB Premier (01 July 2017 18:33) asking for a 3 months stamped bank statements to purchase a home.

Before the pricing change, the stamped emailed statements were charged R13 per statement, now it will be charged R27 a statement - More than double the amount, how is that fair? I need 3 months statements so the total charge will be R81 rand.

I pay for convenience and not ****************, for a piece of paper with the stamp on you are charging this much!? (branch or telephonic)

My alternative is to print internet copies and drive to a mall, stand in a que and then have those statements. How disappointing it is that I pay for the premier package and still got to do the manual work.

This is supposed to be the most innovative bank in RSA and yet you cannot use the technology that has been around for ages. Is it that difficult to build into your platform am auto mated stamp with every internet printed copy of your statement? additionally you are putting the client first.

Remind me again why I am still banking with you.