DF
Danie F

1 reviews | Active since Aug 2016

18 Oct 2016, 09:46

Terrible pathetic

<p>Can never get through to the private banker. Been waiting for two months to get a building loan. There is always a new excuse not to get a answer. Had my account for three months and I can't stand the poor service.</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Oct 2016, 11:15
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

DF
Danie F's update18 Oct 2016, 11:30
Reviewer Update

Melinda jou nommer werk nie.

Ek het al julle customer service ook gebel maar daar is ook nie antwoord nie.Julle is swak