Terrible online services and false digital services.

FNB talks a big talk about how tech savy they are and how they the best bank , but they online services are just horrific .

As a business owner i am trying to apply for a credit card but , 1. online platform for chatting to a business banker for services don't work because the people that are servicing the customer are not sure how to apply for credit solution and advise me to apply via online banking . ( yes great experience ) 2. yip well i go to online banking and apply for credit card and the process is fails due to missing criteria .they only had 3 fields requirements .

awesome customer experience ... guess what the options are from now call in or send email , YIP VERY ADVANCED BANK I TELL YOU.

i am seeing very often now with fnb , they advertise they the best digital and technology bank but actual fact the old school bank ...

disgusting services .... to be honest .