Terrible Online Platform User Experience

The purpose of this review is purely to raise awareness to FNB that they need to update their online banking platform. Using it even for something as simple as making a payment is one of the worst experiences I've ever had. If I used the platform more than once a year, it would be the sole reason I would change from FNB. I expect a better user experience from SA's largest bank and hopefully, this negative review adds to a list of dissatisfied customers wanting the same thing and that FNB makes updating it a priority.