KD
Kholosa D
1 reviews | Active since Apr 2017
28 May 2019, 11:56
Terrible Online Chat Service with Bayanda Ndaba
Terrible Service from Bayanda Ndaba!!!!
This person basically did nothing to help resolve my query either than sitting and claim to have asked questions he didn't ask. I could find the compliments or complain under contact us on the FNB Site, not sure if it was deliberately removed!!!! Not a happy customer at the moment!!!! I have screen shots to back this if you need them!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
28 May 2019, 15:21Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply28 May 2019, 15:21
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***