ZK
Zaheed K
1 reviews | Active since May 2018
14 Sept 2020, 21:09
Terrible Licence renewal service.
Tried to get my licence renewed with nav car in the app. The payment went through on 5 September 2020 together with all requested documents and the app still shows that my documents are outstanding 10 days later. Not much joy from the contact emails either. I got everything done early as I know there is a huge backlog but at this rate of slowness from fnb I am not sure if my licence will be renewed on time. Don't advertise a service you can't deliver.
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Zaheed K's updateReviewer Update
16 Sept 2020, 14:02I still haven't had a resolution despite getting an email and a message. I requested a refund. No acknowledgement yet from FNB nav car or refund. This is really unacceptable service standards. No agent has even called me.
ZK
Zaheed K's update16 Sept 2020, 14:02
Reviewer Update
I still haven't had a resolution despite getting an email and a message. I requested a refund. No acknowledgement yet from FNB nav car or refund. This is really unacceptable service standards. No agent has even called me.