Terrible FNB Service. Sent from pillar to post.

I have been struggling with FNB since the 28 May.

I have paid my loan up completely, and I have yet to be issued a paid up letter and it still reflects negatively on my credit status. I am very upset with this matter because I have been in contact with several departments sending me from pillar to post and no one is able to assist me.

Please treat this matter as urgent and get back to me as soon as possible.