1 reviews | Active since Aug 2016
Terrible Fnb Service for the last week
<p>I closed my account by Nedbank and transfered my money to my fnb account. Once I did that my account was blocked. I could not withdraw or transfer any funds. I went into the bank 2 days later they told me that my account has been blocked from head office due to suspicious activities. The head office phoned me and asked me where did the funds come from and who I work for and why is the money jumping from one account to the next. Why did I closed my Nedbank account. Once they verify who I worked for they told me my account will be activated again in 6 hours time. The following day I went to the atm and my account was still not reactivated. I went into the bank to find out what's the problem and the consultant told me they can't do anything head office will get in contact with me. In the next hour or so. I waited the whole day and no response. The following day myself and my mother went into the bank once again and demanded to speak to a supervisor they called a supervisor and we told her the whole story. The supervisor told us there's no way that the soft lock will be removed in 6 hours time it usually takes 24 to 48 hours, but I will receive a notification once my account is reactivated. Up to today I still didn't receive any feedback or notification and my account is still not reactivated. I cannot take my kids to school because I don't have money for petrol. I cannot feed my kids. I cannot go to work cause I don't have any petrol money. This is totally unexcepteble. </p>
