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olatunbosun O
1 reviews | Active since Feb 2013
14 Nov 2018, 12:01
Terrible FNB Service
This has been the worst banking service ever. I have been trying to resolve an issue on my cards for almost three months now. This is regarding a reserve bank surveillance block. No one at FNB can assist and it really becoming a nightmare. I need this resolved as this is now an inconvenience.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
14 Nov 2018, 12:30Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply14 Nov 2018, 12:30
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
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olatunbosun O's updateReviewer Update
24 Dec 2018, 11:43It been over a month since my complaint and yet nothing has been done to resolve my issue I just keep getting run arounds.
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olatunbosun O's update24 Dec 2018, 11:43
Reviewer Update
It been over a month since my complaint and yet nothing has been done to resolve my issue I just keep getting run arounds.