1 reviews | Active since Feb 2018
Terrible FNB Premier expirience
FNB is the most unprofessional bank I have dealt with. They upgrade you to premier banking (Both cheque and credit cards) charge you R200 a month and dont upgrade your credit limit. Once you have payed your monthly credit installment they then decide to charge you another R700 out of the blue... who knows why they just take it from your account putting you in overdraft. If you would like a decent bank account take it elsewhere... FNB will just keep you on the line and make you pay for calls while their rude consultants stuff you around sending you from one department who doesnt know anything to another department who knows even less. STAY AWAY
Hello Stevencard
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Stevencard
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***