SA
Shane A
1 reviews | Active since Sept 2013
17 Oct 2019, 12:42
Terrible FNB Bussiness account service!
I created a business banking account with FNB, first problem experienced is that for some reason 2 have been created and I cannot close one, I have sent an email querying about it being opened accidentally by the site and after a week I had had no feedback!
Secondly I app**** for a business based loan, no one from FNB contacts you at all, no updated response, no feedback and no idea what the hell is going on.
I would advise anyone using FNB ot stay away from them if this is how things are managed!
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
17 Oct 2019, 14:06Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply17 Oct 2019, 14:06
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
SA
Shane A's updateReviewer Update
18 Oct 2019, 10:17I cannot see your reference number, still no contact from FNB, this is pathetic.
SA
Shane A's update18 Oct 2019, 10:17
Reviewer Update
I cannot see your reference number, still no contact from FNB, this is pathetic.