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wayne C

1 reviews | Active since Aug 2017

26 Feb 2018, 10:47

Terrible Ethics

Breach of the following: RIGHT TO PROTECTION AGAINST FALSE, MISLEADING OR DECEPTIVE REPRESENTATIONS.

Suppliers are not permitted to provide false, deceptive or misleading representations regarding services and products. It is not permitted to use innuendo, ambiguity or exaggeration when referring to products or the benefits thereof.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Feb 2018, 11:22
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to the relevant department who will investigate and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)