Terrible Disapointed Service

<p>My card expired on the 3 month and I did the online thing where they have to deliver the card to me where I work, DVS phoned me 3 weeks ago to deliver the card to me since then I am still waiting REF 150231***** and now since then I cut up my card after it expired and now there is ***** on my account and I have taken it up with FNB I phoned them and emailed them and I got a REF 331*** after a lot of money was taken from my account. I have not heard anything what is going on and after all this last week got another sms that more money went out and no response to this either. I am very unhappy what is going on here and no one is in contact with me regarding this urgent matter my account is in the red.</p> <p>I won't suggest to anyone to switch to FNB if this is how clients are being handled and this is not the first time that there is ***** on my account this has happened before that FNB did not want to pay me out after I used an ATM.</p>