FS
Faheem S

1 reviews | Active since May 2017

15 Mar 2018, 18:20

Terrible DATA on FNB sim

I have a contract with FNB for a laptop, my data bundle gets finish way too fast. It’s now been a month since I logged a case but I still did not receive any feedback. FNB services are pathetic, all they want to do is sell you products but never want to service you when needed.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Mar 2018, 09:13
Official

Good day Faheem ,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints Team

*** (option one)