FA
Fazel A
1 reviews | Active since Jun 2016
21 May 2026, 09:38
Terrible customer service
My bank card expired at the end of April, I ordered my card some time last month which according to Fnb takes about 3 to 5 working days, guess what? I still didn't receive my card and the already charged me for it. I didn't even receive a courtesy call from the bank. Today I called Fnb, spoke to a consultant to make arrangements for the card delivery and the phone cut while I was talking to him, still waiting for him to call me back. This is the worst and most terrible customer service I have ever experienced. I'm thinking of rather moving to Capitec and I don't really want to
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Fazel A's updateReviewer Update
23 May 2026, 17:24I can't believe this, Fnb charged me again for the new card, they charged me beginning of this month for a cars that wasn't delivered and now again charged me for another card, that I again didn't yet receive. This is utterly ridiculous, I will definately be moving to another bank now, that's for sure. THANK YOU SO MUCH FNB IDIOTS.
FA
Fazel A's update23 May 2026, 17:24
Reviewer Update
I can't believe this, Fnb charged me again for the new card, they charged me beginning of this month for a cars that wasn't delivered and now again charged me for another card, that I again didn't yet receive. This is utterly ridiculous, I will definately be moving to another bank now, that's for sure. THANK YOU SO MUCH FNB IDIOTS.