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jessicauys J

1 reviews | Active since May 2016

14 Dec 2016, 05:51

Terrible customer service and robbing of money with excessive bank charges

<p>Empty promises for call backs after date and time arranged for communication . UNACCEPTABLE high bank charges that are sky high. just a total lack of care by FNB for clients</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Dec 2016, 11:07
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)