Terrible customer service and hidden fees

<p>I started a small business and went to FNB to open a business account. After my account was opened I used the account very rarely and then all of the sudden after having the account for +-4months the account was -R1000, then when I went to my internet banking I saw it is due to huge amounts of banking fees that my account has made my account go into a minus. After checking with FNB and telling them that I was never told there will be a monthly fee and that this was not discussed with me at all the Brach Manager from the Saldanha FNB said this is not right I should have been given to option when opening an account, one option is R60 odd rand and the other is R220 odd rand, they just decided to open my account on the second option not even discussing any of this with me. Last month 2 days before the end of the month a Lady from the Langebaan branch phoned me and said that I can come in and close the account by just depositing R400 towards the fees that accumulated.The very next day I went in and paid the R400 but they could not close the account right away but will let me know soonest to go in again to close it.The very next day I get a call again saying I must pay an additional R700 to close the account. I refused to pay more money as I was unaware of any of these fees and I have allready paid the amount to close the account as the lady told me...I did my part!I have been emailing them to contact me and get this sorted out, now another month has passed and fees are still accumalating! Worst service I have ever got! How is this fair towards a client not to give all the information of how much something will cost monthly!This is absolutely ridiculous! I trying to start a new business but i am just falling more and more into debt because of banking costs!</p>