JS
Jitesh S
1 reviews | Active since Feb 2019
25 Feb 2022, 11:16
Terrible Customer Service
Terrible service, just joined FNB after leaving ABSA Took weeks for my cards to be delivered Cannot use my credit card even though its active on my end Been through 4 different departments and agents Either end up being referred to another department or the call gets cut off,
If this is the way NEW customers are treated I don't think I will be banking with FNB for very long
Helpful (0)
Replies (1)0
Replies (1)JS
Jitesh S's updateReviewer Update
01 Mar 2022, 11:54Still waiting for a call back promised on my private reply still waiting for my cards to be sorted out
I can only advise other customers not to join FNB their service is pathetic
If this is the way they treat new customers I dread to think of what will happen later on
Will definitely be calling through to cancel my account shortly
If you want a customer centric bank with response and service FNB is not the way to go
I can only advise other customers not to join FNB their service is pathetic
If this is the way they treat new customers I dread to think of what will happen later on
Will definitely be calling through to cancel my account shortly
If you want a customer centric bank with response and service FNB is not the way to go
JS
Jitesh S's update01 Mar 2022, 11:54
Reviewer Update
Still waiting for a call back promised on my private reply still waiting for my cards to be sorted out
I can only advise other customers not to join FNB their service is pathetic
If this is the way they treat new customers I dread to think of what will happen later on
Will definitely be calling through to cancel my account shortly
If you want a customer centric bank with response and service FNB is not the way to go
I can only advise other customers not to join FNB their service is pathetic
If this is the way they treat new customers I dread to think of what will happen later on
Will definitely be calling through to cancel my account shortly
If you want a customer centric bank with response and service FNB is not the way to go