1 reviews | Active since Feb 2017

07 Jan 2019, 10:11

Terrible customer service

Customer Sevice — just need to talk to someone for 5 ministers to solve an issue on why I can’t make a payment? But it has taken several days emailing and posting on Facebook and still no help and the responses I did get was incorrect to what my question was. I can’t call since I’m in Thailand. It’s like they not even trying.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jan 2019, 09:16
Official
Good Day Andrew 

 Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 
 
We've noted that you were assisted on complaint ref no : ***

Regards

Hello Peter Team